We have used Tele-Direct for our after hours, holiday and overflow catalog order placement for our direct-mail catalog. Tele-Direct operators have provided an excellent level of service with issues few  and far between. Any maintenenance tasks or questions have been handled quickly and professionally by Kelly Fennema or Jamei Cales. The web based information system is easy to use and any new product entry I have input without any issues or have had Tele-Direct input as a part of service. The pay by credit card for minutes is a snap. I highly recommend their services.