I have been working with Tavio a little over a year now and this will be my second comment about his service, the first was written shortly after working with him. I wanted to provide feedback after working on a dozen or so campaigns with him. He is just awesome to work with; he is knowledgeable on so many different services Teledirect provides, and has been a life-safer on more then one occasion. He is able to grab simple scripts, data and create the perfect inbound/outbound campaigns that are fitted to each individual client. He is always on the look out for discrepancies and provides ways to improve campaigns. I ask a lot questions, and he is always willing to help. Anyone who is lucky enough to work with Tavio will not be let down. Thanks for all your help Tavio.