TeleDirect saved us from huge losses in pledge revenue!

by Jim Rademaker, WGVU (Grand Rapids, MI) on January 4, 2010

WGVU has been very happy with our TeleDirect partnership. Your customer service focus is second to none. In two instances our phone company had a problem and could not forward our pledge calls. Both times the people at Teledirect bent over backwards to find a work around and get the calls coming in, saving us from huge losses in pledge revenue.

Thank you,

Jim Rademaker

Our reply

Hello Jim,

We are glad to hear WGVU is happy with the call center service we provide.  We understand the importance of pledge revenue, and we are glad to be of assistance to work around your phone company issue. We value our partnership with you, and we look forward to working with you for many more pledge drives to come.

 

 


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