Reviews of Tavio McAllister

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EXCEPTIONAL!

by Justine Manate (Akron, NY) on May 26, 2010
Salesperson: Tavio McAllister

I have to admit that I was quite hesitant to sign on, and wouldn't have if it were not for Tavio who at the very start was very helpful and accommodating.

And thanks to Tavio, I was able to try your service with the try before you buy option.  And then I upgraded.  All throughout you've shown nothing less of exceptional.  The leads I got from you were great!

Our reply

Hi Justine:

Thank you for your review.  We are very confident with our services that we allow people to try us out first before getting started.  And we are glad that we were able to help you with our services!

TeleDirect Call Centers 5 2010-05-26

Expect More Great Service!

by Roy A Morock (Columbus, OH) on April 29, 2010
Salesperson: Tavio McAllister

My experience with Tavio and the other staff at TeleDirect has been great! They are reliable, respectful, and they cooperate with our rapid changes for different Call Center needs.


Thank you guys!

Roy Morock

The Office of Roy Morock Computer Support

Our reply

Hi Roy:

We really put a premium on giving our clients the best customer service there is.  And with this comes the training and attitude that you have seen thus far.  This is an ongoing effort to further improve on our services and we thank you for the feedback you have for us.


TeleDirect Call Centers 4 2010-04-29

TeleDirect staff is knowledgeable on so many different services

by Omar S. (Orange County, CA) on March 24, 2010
Salesperson: Tavio McAllister

I have been working with Tavio a little over a year now and this will be my second comment about his service, the first was written shortly after working with him. I wanted to provide feedback after working on a dozen or so campaigns with him. He is just awesome to work with; he is knowledgeable on so many different services Teledirect provides, and has been a life-safer on more then one occasion. He is able to grab simple scripts, data and create the perfect inbound/outbound campaigns that are fitted to each individual client. He is always on the look out for discrepancies and provides ways to improve campaigns. I ask a lot questions, and he is always willing to help. Anyone who is lucky enough to work with Tavio will not be let down. Thanks for all your help Tavio.

Our reply

Omar,

Thanks for providing input on the customer service you've been receiving. Our staff's goal is to ensure you receive customer service beyond your expecations, and it is certainly wonderful to hear the kind words mentioned about Tavio.

 

TeleDirect Call Centers 5 2010-03-24

TeleDirect has increased our lead conversions

by Patricia Casey Engage Creative (Lombard, IL) on February 16, 2010
Salesperson: Tavio McAllister

I use Tele-Direct to handle mutliple client campaigns in WTL.  By switching the leads over to the call center we have increased our conversions by 10%. What a great staff to work with. Tavio, Kelly, and Sara are always attentive to our rapidly changing needs.

Our reply

Patty,

We are glad you are utilizing our call center product, Work The Lead for mulitple campaigns, and we appreciate your feedback on the increase of lead conversions. Our TeleDirect team members strive to be attentive to our client's, and it is rewarding to see your expectations are being fulfilled.  It is a pleasure working with you, and we look forward to assisting you on additional campaigns.

TeleDirect Call Centers 5 2010-02-16

Thanks for all your help TeleDirect.

by Omar S. (Orange County, CA) on October 15, 2009
Salesperson: Tavio McAllister

Tavio has been professional and courteous with every request made by our very demanding clientele, and has gone above and beyond to ensure every request is met with swift action on his part.  Thanks for all the help, we are really comforted to know we can rely on Tavio to be there for our clients.

Our reply

Omar,

We appreciate your feedback! Tavio and our Client Services team goes to great lengths to ensure you receive quality service, and it is encouraging to receive the great remarks your provided. Our staff at TeleDirect thanks you for your input!

TeleDirect Call Centers 5 2009-10-15

Government Benefit Analysts trusts TeleDirect Call Centers with their prospects, customers and partners.

by Harry Steinman, Government Ben. Analysts (Boston, MA) on September 21, 2009
Salesperson: Tavio McAllister

I've been working w/ Teledirect for about one year and have been uniformly pleased. 

The call center staff are very pleasant, professional and polite.  (I've made several test calls and been pleased.)  When there is something I need, the supervisors take care of the issue promptly, and exactly as I would have. I work with business partners--their customers call into Teledirect, so I have to be as careful with them as with my own customers...and the business partners are very satisfied.

I guess the bottom line is this:  I trust them with my prospects, my customers and my partners.

Our reply

Harry,

We appreciate your feedback regarding the call center service we provide. The TeleDirect staff works diligently to provide you the service you expect and deserve. We are a 24/7 call center which enables us to respond to your needs promptly. We are an extension of your business and we are happy you trust us with your prospects, customers & partners.  

 

TeleDirect Call Centers 5 2009-09-21

Working through our call script with Tavio at TeleDirect Call Centers has been a great experience.

by Maria Savastio, Unified Financial Serv. (Glastonbury, CT) on September 15, 2009
Salesperson: Tavio McAllister

Working through our call script with Tavio has been a great experience.  He has wonderful follow-thru and is very responsive.  I have enjoyed working with him and am very impressed with the time he takes to make sure our script is working, making modifications with my team as needed and providing feedback when requested.  Thanks, Tavio!

Our reply

Hello Maria,

It is nice to hear you've have had a great experience building your Work The Lead call script and that Tavio in our Client Service department has been responsive to your call center needs.  We look forward to working with you on your next campaign.

TeleDirect Call Centers 4 2009-09-15

I could not accomplish our seminar objectives without TeleDirect.

by Kent Maerki, Infinite Banking Center (Scottsdale, AZ) on August 17, 2009
Salesperson: Tavio McAllister

Overall, I am very happy with TeleDirect, its services and personnel.  Everyone is always pleasant, courteous and efficient.

I could not accomplish our seminar objectives without TeleDirect on the high level we have achieved.

Tavio McAllister is especially outstanding.

 

Kent

Our reply

Kent,

It is nice to hear that Seminar Edge, our On Demand tool for reservation service has been a factor in accomplishing your seminar objectives. It is also wonderful to hear that Tavio in Client Services and our Customer Service Representatives provide pleasant, courteous, and efficient call center service.

We look forward to working with you for years to come!

TeleDirect Call Centers 5 2009-08-17
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Our average number of stars received was 4.7.


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