I work for a busy lawfirm and was tasked with setting up the call center.  Having never done this before I had no idea what to expect.  This is where Sergio stepped in.  I've never met him but I'm confident he wears a cape and has a gigantic "S" on his chest.  Every dumb question and request was always met with great patience.  My nature is to pick up the phone when I have a question and Sergio was always available.  I bugged the heck out of that guy and he never broke.  It has been my pleasure to work with Teledirect.  When Sergio took time for his new baby I was treated equally well by Sarah.  When there were questions on intakes I would hear from Tavio.  The professionalism of the crew at Teledirect is second to none and I have no problem recommending their services to anyone.  Thank you!

Sergio has been exceptional helpful!  Each time I needed a change or had questions it was taken care of with no problem. I'm a TeleDirect fan!

Sergio, Teledirect has done an exceptional job in booking the calls for us. There were a couple of issues when we first started but he has handled them professionally and answered all my questions and took care of the matter in reference. Thank you very much!