Hi Emi Rose:

Thank you, part of every agent's and every employee's orientation here is training.  We also give on-the-job and continuous training to every member of our staff.  We believe that the only way we could be on top of the game is to make sure that our staff has the best and most current knowledge, as well as have the skills they need to do their job properly. 

And the offshoot of that is the high level of business services we provide you.

Gail,

We are pleased you see the value of Work the Lead, our on demand call center software. Our TeleDirect staff is delighted to help you exceed your pledge goal, and we look forward to helping you surpass your upcoming goal during your next pledge drive.

 TeleDirect wishes you a happy holiday season as well.

Tony,

Thank you for providing input regarding the call center service we provide.  We are pleased you feel Work The Lead is a great service.

We look forward working with you in the years ahead.