Michael Brown is a consummate service person, and I appreciate his counsel and responsiveness to help my solve my questions.

Michael is a gem. Don't ever lose him.

Michael was awesome....very friendly and knowledgeable. Very satisfied with all your services.

You guys are great. I want to especially acknowledge Mike Brown & all the service he has provided. I also want to mention Sarah Fennema. We recently had a true 'emergency' that was our fault, and Sarah was able to fix it right away - at 4pm on a Saturday! Class act & great service! Thank you TeleDirect! Ed Downey.

I am very satisfied with my relationship with TeleDirect Call Centers.  All of the representatives are friendly, courteous, knowledgeable, and very helpful.  I always receive Great Service.

All of my interactions with TeleDirect have been pleasant and produced a speedy resolution. It's obvious that you spend a lot of time cross training courteous people to increase their responsiveness to our needs.  We, as customers, appreciate it.

Michael Brown and the TeleDirect team have always been quick to respond to any issues in a professional and friendly manner. I am selling dvds of my Saving the Bay PBS TV series using their 24 Hour Call Center and TeleDirect has consistently provided excellent service to callers seeking to purchase as well as to me as the vendor.  I highly recommend them to others seeking a dependable and responsive call center service.

I have been working with Michael over the past few months and he has been nothing but prompt and a great help in giving feedback and resolving any questions or concerns that have arose. I would have had a difficult time getting our account setup without his guidance and advice.

Thank you for all your help and cooperation,

Melissa Sawa

I just wanted to take a moment and say, "Thanks" for the prompt response I got from Michael. I called with a question I received from a client, called Michael and within 15 minutes received the solution in my inbox! I'd also like to say a quick, "Thanks" to Steve Grout for helping me so quickly with an upload I was having trouble with. It's nice to know you guys are there for rapid response!!! Thanks again,

Tim

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We have used the services of Teledirect for the past 5 years and only have praise for everyone in Client Services, their continued support and professionalism.

The program is easy to use and we will continue to utilize your services for  many years to come.

Thank you Teledirect.

Michael Brown has always given us top shelf customer support every time we call.

Michael has extensive knowledge and understanding of TeleDirect systems and services to get us solutions; sometimes even before we even ask for it. His personal attention to our account has given us a competitive advantage and a comfort that we know we are heard, understood and serviced with professionalism and respect in a very timely manner.

Thank you Michael and TeleDirect for making a perfect partnership with our growing law firm.

Sincerely,

Allen Price

Cinder Law Group

Michael:

Just wanted to tell you and your team that you've made my life quite easier with your service.  Props up to you!  Great attitude with great aptitude.  Very reliable and a real pleasure to work with!

Your performance and TeleDirect as a whole has been more than satisfactory, in fact you guys are EXCELLENT!  

Thanks for the continued excellence and looking forward to a great year with you!

To Whom It May Concern: 

I have been with TeleDirect for a while now and have used you guys in one form another since 2007.  Now I hope to use you guys in a larger role.  Anyway, when I went to reactive my account last week I needed some quick service because I was changing a radio ad on Thursday and needed my script built for Work the Lead to be complete by the next day.   

I called in for Sandra who had been promoted and she turned me over to Michael Brown, who has been outstanding.  That is a strong word in my book and goes above excellent.  Michael has made me feel like a million dollar client of TeleDirect.  He has just been on point and taking care of every last detail.   

 I haven’t wrote an e-mail like this about someone in over 5 years because I haven’t felt anyone has deserved it.  Michael does.  He is sharp and on it.  And that is important to impatient and demanding business owners like me that I am sure you deal with daily. 

So once again, thank you Michael Brown!