Reviews of Kelly Fennema
(Show all)The service provided by Teledirect has been superb.
The service provided by Teledirect has been superb. The site is easy to navigate and so beneficial as we are holding multiple workshops. The staff has always been excellent to work with and very prompt in their replies. I am not sure how we managed before working with Teledirect.
We are pleased to hear that the call center service you've been receiving has been superb. Many clients appreciate the user friendliness in Seminar Edge, our Seminar Reservation Service; they also find the reporting and drip lead features beneficial as well.
Thanks again for your feedback. We look forward to working with you on your next seminar workshops!
TeleDirect Call Centers is Excellent, Excellent, Excellent!!!
Excellent, Excellent, Excellent!!!
Nelson,
Thank you. Thank you. Thank you! Our TeleDirect team will continue in striving to exceed your call center service expectations.
We are pleased with TeleDirect's user friendly Seminar Application
Very pleased with Tele-Direct. We had a great first mailer, and are looking forward to working again with them. The site is user friendly for letters and name tags.
Sandy,
We are glad to see you are pleased with our seminar reservation service, Seminar Edge. Many users have mentioned they like the time savings provided with the option to print out confirmation letters and name tags. We look forward to working with you again on your next mailer!
Teledirect Call Centers provides complete and accurate information.
Our overall experience with Teledirect Call Centers has been very good. The entire team (especially Tavio) has been great. The information gathered from prospective clients has been complete and accurate... which is very nice having used other back-office support services previously. We look forward to a long and prosperous relationship. Thank you!
Hello Judy,
We are delighted your experience with Teledirect Call Centers has been very good. Our call center Client Services staff works hard to ensure you receive quality service. Our Operations staff, including our customer service representatives take pride in submitting complete and accurate information taken from your prospective clients.
We look forward to a long and prosperous relationship with you as well!
I really enjoy how much customer service TeleDirect gives us.
Our company started a radio show program and we needed a place that took calls 24/7. I really enjoy how much customer service Teledirect gives us and how I am able to listen to each call and alter the call script whenever I need to do so.
Kelly has been wonderful to work with.
We are happy to see you are you are using Work The Lead 24/7 for your call center needs. We are also glad you mentioned you are using TeleDirect's call recording, as it is a useful feature towards assisting in adjusting your call script.
Thank you for the feedback in regards to Kelly as our client services department strives to provide prompt and professional service. We look forward to working with you in the future!
It was easy and straight forward
When I used teledirect in the past, it was easy and straight forward. Everything I needed was in one place. I could take a glance at all of my seminars and even print out name tags. Fantastic! When we start seminars again we will use Teledirect again.
We are so glad to hear how much you like you using the Seminar Edge application. We look forward to working with you again soon. Thank you!!!
The pay by credit card for minutes is a snap. I highly recommend their services.
We have used Tele-Direct for our after hours, holiday and overflow catalog order placement for our direct-mail catalog. Tele-Direct operators have provided an excellent level of service with issues few and far between. Any maintenenance tasks or questions have been handled quickly and professionally by Kelly Fennema or Jamei Cales. The web based information system is easy to use and any new product entry I have input without any issues or have had Tele-Direct input as a part of service. The pay by credit card for minutes is a snap. I highly recommend their services.
Cary, it has always been a pleasure working with you as well. Thank you so much for your kind words.
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52 reviews already posted on this site!
Our average number of stars received was 4.7.

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