Reviews of Jamei Cales

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Good at what they do!

by Colin Archuleta (South Jordan , UT) on May 13, 2010
Salesperson: Jamei Cales

We value our relationship with you & your company very much.  I really appreciate the attention to detail you’re taking in correcting any situation we have!  Your company is the first contact our potential clients encounter and it’s crucial that we have the proper representation from your representatives.  Thanks for your commitment to us, I can truly see that you take our relationship serious and that means a ton to me.

Our reply

Hi Colin:

Thank you for your feedback. 

Rest assured that we work very hard at your satisfaction and will continue to deliver what you have come to expect from us.  We are here to help you with your business and put your mind at ease.



    TeleDirect Call Centers 5 2010-05-13

TeleDirect has a great support staff to guide us

by Pat Shelton, Advisors Marketing US (Tampa, FL) on November 24, 2009
Salesperson: Jamei Cales

We really appreciate all the support and help we receive from everyone in client services at TeleDirect. It's comforting to know if there are any issues that arise that there is a great support staff to guide us.

 

Our reply

Pat,

Thank you for the compliment to our call center staff.  Our team works hard to ensure you receive prompt attention on any issues or questions that may arise. We look forward to our continuing a successful business relationship.



    TeleDirect Call Centers 5 2009-11-24

Teledirect has allowed our company to grow exponentially.

by Scott Cato, CreditAnswers (Plano, TX) on August 3, 2009
Salesperson: Jamei Cales

Teledirect has allowed our company to grow exponentially without operating a 24 hour call center. CreditAnswers is able to run nationwide radio ads and after hour advertising with confidence that our overflow calls will be handled professionally and sent to us in a timely manner. Jamei has been instrumental in the integration process with our CRM system, Salesforce.com. We now can track where all our calls come from, maximizing every media dollar spent. Thanks Teledirect and Jamei!

Our reply

Thank you! It has been a pleasure working with CreditAnswers over the years! We are very pleased to hear how impressed you are with our Work The Lead application that integrates with Salesforce.com and the account support. TeleDirect looks forward to working with you for years to come.



    TeleDirect Call Centers 5 2009-08-03

Helpful when I have questions

by Joan T Jutras (Warwick, RI) on July 29, 2009
Salesperson: Jamei Cales

Jamei is helpful when I have questions.

Our reply

Joan, I'm glad that I have been able to help. If you ever need anything never hesitate to call or email. Thank you!!!



    TeleDirect Call Centers 4 2009-07-29

On-line tools are very user friendly

by David Trombino (Hudson, MA) on July 29, 2009
Salesperson: Jamei Cales

Very pleased.

Jamei provided great support from start to finish. We set up a branded site for our customers to track seminar registrations and the call center did a great job handling the registrations and reminder calls. On-line tools are very user friendly and make setting up each seminar a snap.

Our reply

David, we are happy to hear that you have been pleased with the Seminar Edge application and branded site. It has been a pleasure working with you. Thank you!



    TeleDirect Call Centers 5 2009-07-29

Teledirect has always come through for us.

by Russell and Company Jill Wuebker (Fairborn, OH) on July 24, 2009
Salesperson: Jamei Cales

Teledirect has always come through for us. Knowing that we don't have to take the reservations for our events relieves a lot of stress around the office. The one time that we ran into a problem on our part, Teledirect completely came through for us and helped solved it flawlessly!

Our reply

Thank you, Jill! This is great news to hear. TeleDirect will be sure to keep up the good work!



    TeleDirect Call Centers 5 2009-07-24

Teledirect Call Center Seminar handling..."I will keep them coming"

by Acquire Direct Marketing ... (Oldsmar, FL) on July 15, 2009
Salesperson: Jamei Cales

I appreciate the professionalism that your company displays. I like the fact that I can monitor my customers results on line, this allows to me to be involved. I also like the way you break down each seminar by date with the number of attendees. Keep up the good work. I will keep them coming.

Our reply

We really appreciate the kind words.  Doing business with your staff has always been great for us.  We look forward to many years together.

Best,

Jamei



    TeleDirect Call Centers 5 2009-07-15
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TeleDirect Call Centers:
4.80 out of 5 stars.

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