"TeleDirect Call Centers has been a value added service for my business. I can not image how I would function as effectively as I do without TeleDirects services helping me with my business."

Jim Toddy
Toddy & Associates, Inc

Working with Darlene Pardue and the team at Tele-Direct is the smoothest, most hassle-free part of my job as a membership coordinator who oversees pledge drives.  The professionalism, friendliness, and efficiency that she brings to her job is unequalled and the bottom line is that if Darlene does not immediately have the answer, she WILL find it and get back to me in short order.  

Darlene Pardu is the person I always want to speak with when calling for assistance or new reservation dates.  She is helpful, patient and a pleasure to speak with. The entire staff is professional.

Deborah, Van Houten and Associates, Inc.

As family business owners our relationship with Tele Direct Call Center has allowed us to leave work at work. In the beginning we were apprehensive about giving control of our calls to a call center. The team at Tele Direct Call Center has proven to be professional, courteous, and intuitive to our professional needs. Darlene Pardue is warm and a delight to work with.

It was our first time with TeleDirect, we had a pretty complicated campaign that involved a million or so leads needing to be qualified and assigned to a particular campaign.  There were 12 related campaigns and 2 general ones.  It was such a complex process that we had two serious falling out with two other call centers we first outsourced the project to.  We were already thinking about an exit strategy when I talked to Darlene and she promised that TeleDirect could handle the job.  We gave them a try and month after month, TeleDirect delivered as promised!

Really appreciate your seminar Edge service. It's great!

Question:

Is it possible to request the second confirmation call to made at a later time in the day, perhaps between 6pm and 8 pm? When both calls are made during the day, a lot of calls end with "left message".

I've worked with other reservation services in the past and I was so unhappy.  I am glad with my relationship with Seminar Edge to date :).  They have been helpful and accommodating.