What most businesses do not realize is that their data security should be on the top of their list when choosing a call center.  This is one painful lesson we had to learn when we outsourced our call center for financial products to an Indian call center.  

They were the cheapest yet they had good infrastructure. I went there to check on their technology myself.

However, a few months into our campaign, our data leaked and caused us severe losses, plus a lot of irate customers, some of whom did not bother to ask for an explanation and just pulled out their accounts.  That is why, the next time we selected a call center, we placed a higher premium on security. TeleDirect is the only one that made the grade!

One thing I can say about TeleDirect is that they are very good at what they do, and they provide as service that does reflect well on your company.  What’s more, you get the confidence that they are delivering on what they promised they would deliver.  Their reports, call recordings and everything you need to see are online and easily accessible to you, so you can check on them anytime you want.  No waiting!

TeleDirect's SeminarEdge is an extremely high quality service.  The call center personnel are very professional and give my seminar's the look and feel of a large organization.

I'm very happy with the help you're giving me. I already have over a 1% response rate, and I still have nearly two weeks before my first seminar.  This is my first public seminar and I'm pretty excited about it.  Your e-mails are great, and allow me to send an immediate confirmation.  Anju was very patient in walking me through the process and getting this done.