"I tried using 5 other call centers....now I'm with TeleDirect and I'm very happy"

I was  pleasantly surprised and elated at the results!

You guys are great. I want to especially acknowledge Mike Brown & all the service he has provided. I also want to mention Sarah Fennema. We recently had a true 'emergency' that was our fault, and Sarah was able to fix it right away - at 4pm on a Saturday! Class act & great service! Thank you TeleDirect! Ed Downey.

TeleDirect's Seminar Edge provided an invaluable, time-saving RSVP service for my workshop.  Professional, helpful and responsive, Seminar Edge simplified the process of taking reservations, provided a meal selection service at no additional cost, and then followed up with a confirmation phone call to those who had reserved a seat. I provided the language I wanted to be used to ensure the workshop attendees were receiving a message consistent with my seminar. I appreciated their responsiveness to requests and quick communication. I will definitely use their service again.

As this project consumes most of my days lately, I want to pause for a
moment to say "Thank you" to your team and most precisely to Carrie
Soriano.

I am very glad we have gotten to this point where KPBS can be sure our
concerns are being heard and addressed.


Again Thank You, Carrie and Thank you Teledirect!