Very Happy with TeleDirect!

by Tony Gallo, Progressive Tax Group (Calabasas, CA) on December 10, 2009
Salesperson: Nick Smith

Very Happy with TeleDirect....Great Service!

Our reply

Tony,

Thank you for providing input regarding the call center service we provide.  We are pleased you feel Work The Lead is a great service.

We look forward working with you in the years ahead.

TeleDirect Call Centers 5 2009-12-10

You cannot go wrong using TeleDirect for your business or your client's!

by Kelly Sneed, Project West Media (Newport Beach, Ca) on November 25, 2009
Salesperson: Sarah Fennema

A truly professional organization that takes their client's business to the next level.  We have been using your excellent call service for over a year and can truly say that you have been a real partner to Project/West Media, Inc. and our clients.  Not only have you provide us with a turnkey call center solution, but have also been open to making changes to help us streamline our call distribution to our clients.  Nick Smith has been a lifesaver many a day and we are truly thankful for his time and committment to our account. We look forward to expanding our business with TeleDirect.  We have some great new connection ideas we are looking forward to have TeleDirect implement in the near future!  You cannot go wrong using them for your business or your client's.

Our reply

Kelly,

 

We are happy to see you are pleased with the turnkey call center solutions we provide. Nick and our TeleDirect team are truly committed to ensuring you receive superlative service. We are eager help you expand your business, and we look forward to many more years to come by providing you service beyond your expectations!

TeleDirect Call Centers 4 2009-11-25

TeleDirect has filled the gaps for our call center needs.

by Ali Alavi, Crab Cakes of Maryland (Maryland, .) on November 25, 2009
Salesperson: Sarah Fennema

TeleDirect has filled the gaps for our call center needs. Sarah has been great with guiding us through Work The Lead and our set up. We are pleased with your service, and we look forward to using the other features available to us in the near future.

Ali Alavi 

Our reply

Hello Ali,

We are thrilled to be able to assist you with your call center needs. Our staff understands the importance of each stage of your account set up in Work The Lead. We look forward to the opportunity to assist your company and allow  your customers the option to communicate and place orders via web chat.

TeleDirect Call Centers 4 2009-11-25

TeleDirect has a great support staff to guide us

by Pat Shelton, Advisors Marketing US (Tampa, FL) on November 24, 2009
Salesperson: Jamei Cales

We really appreciate all the support and help we receive from everyone in client services at TeleDirect. It's comforting to know if there are any issues that arise that there is a great support staff to guide us.

 

Our reply

Pat,

Thank you for the compliment to our call center staff.  Our team works hard to ensure you receive prompt attention on any issues or questions that may arise. We look forward to our continuing a successful business relationship.

TeleDirect Call Centers 5 2009-11-24

TeleDirect's Seminar Edge is an extremely high quality service.

by Stephen Immordino, Immordino Financial Serv (Richmond Hill, NY) on November 17, 2009
Salesperson: Anju Singh

TeleDirect's SeminarEdge is an extremely high quality service.  The call center personnel are very professional and give my seminar's the look and feel of a large organization.

Our reply

Stephen,

Thank you for your feedback regarding our call center staff. We are very pleased you appreciate the benefits and resources that Seminar Edge provides to individuals and smaller to mid size organizations. We look forward in working with you towards continued success.

TeleDirect Call Centers 5 2009-11-17
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Our average number of stars received was 4.7.


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