I really enjoy how much customer service TeleDirect gives us.

by Adrienne Dilamimy, Prostatis Financial (Glen Burnie, MD) on August 21, 2009
Salesperson: Kelly Fennema

Our company started a radio show program and we needed a place that took calls 24/7. I really enjoy how much customer service Teledirect gives us and how I am able to listen to each call and alter the call script whenever I need to do so.

Kelly has been wonderful to work with.  

Our reply

We are happy to see you are you are using Work The Lead 24/7 for your call center needs. We are also glad you mentioned you are using TeleDirect's call recording, as it is a useful feature towards assisting in adjusting your call script. 

Thank you for the feedback in regards to Kelly as our client services department strives to provide prompt and professional service. We look forward to working with you in the future!     

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TeleDirect Call Centers 5 2009-08-21
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