Review by Mike Agron (Sacramento, CA)
on December 5, 2011


Salesperson: Michael Brown

Michael Brown is a consummate service person, and I appreciate his counsel and responsiveness to help my solve my questions.



    TeleDirect Call Centers 5 2011-12-05

Review by Arthur (Ray) Walstine (Playa Del Rey, CA)
on December 2, 2011


Salesperson: Michael Brown

Michael is a gem. Don't ever lose him.



    TeleDirect Call Centers 5 2011-12-02

TeleDirect: Dedicted Soley to Your Business!

by Robin Florez (Tampa, FL) on November 22, 2011
Salesperson: Sarah Fennema

Sarah & Tavio are fantastic to work with!  They are so very accessible and responsive you feel as though they are dedicated soley to your business.  Many times we didn't provide much lead time yet Sarah still implements our project on short turn around.  The service doesn't end there,  Tavio provides pro-active follow-up on a daily basis and continual process improvement to maximize the level of service to us.

Our reply

Thank you so much Robin!  It has been our pleasure and privelege to work with you and your team these past four years! We look forward to continuing to solidify our partnership in the future!

Thank you,

Sarah Fennema

Director of Client Services



    TeleDirect Call Centers 5 2011-11-22

TeleDirect: Value Added Service

by Jim Toddy (Gilbert, AR) on November 21, 2011
Salesperson: Darlene Pardue

"TeleDirect Call Centers has been a value added service for my business. I can not image how I would function as effectively as I do without TeleDirects services helping me with my business."

Jim Toddy
Toddy & Associates, Inc


Our reply

Thanks Jim!  We appreciate your business and it is our plan to continue to provide our clients a partnership to help them grow their business.

Thanks!

TeleDirect Team



    TeleDirect Call Centers 4 2011-11-21

TeleDirect: Responsive, Professional, Seamless

by Terry M Leake (Berkeley, CA) on November 17, 2011
Salesperson: Carrie Soriano

I've been using TeleDirect for about a year after having the misfortune of working with two of their 'competitors'.  The difference has been like night and day.  Responsive, professional, seamless are words I'd use to describe TeleDirect's service. I've had more than one comment from clients who ask who I have answering the phone, and I proudly tell them TeleDirect. 

When I call customer service, I get a fast response to my questions and often a personalized email from the support team asking if my question was answered properly. 

Yes, customer service is alive an well at TeleDirect!

Terry M. Leake
Innovative Window Ware
I Dress Naked Windows!

Our reply

Thank you Terry!  We truly appreciate working with a client who is a true partner, and look forward to working with you in the future!

Thanks!

TeleDirect Team



    TeleDirect Call Centers 5 2011-11-17
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