TeleDirect saved us from huge losses in pledge revenue!
WGVU has been very happy with our TeleDirect partnership. Your customer service focus is second to none. In two instances our phone company had a problem and could not forward our pledge calls. Both times the people at Teledirect bent over backwards to find a work around and get the calls coming in, saving us from huge losses in pledge revenue.
Thank you,
Jim Rademaker
Hello Jim,
We are glad to hear WGVU is happy with the call center service we provide. We understand the importance of pledge revenue, and we are glad to be of assistance to work around your phone company issue. We value our partnership with you, and we look forward to working with you for many more pledge drives to come.
TeleDirect has been an invaluable fundraising tool for KBDI for over a decade!
TeleDirect has been an invaluable fundraising tool for KBDI for over a decade! The 24/7 coverage has made an impact on our pledge revenue and I cannot live without the real time pledge reporting. The staff is always courteous and helpful.
Happy Holidays and Best Wishes for a Health and Successful 2010!
SB
Shari Bernson
Shari,
We are glad to be able to assist you for your call center needs. Many of our clients value the real time reporting tool offered by Work The Lead. It has been a true pleasure working with KBDI over the past 10 years, and we look forward to many more years to come.
Happy Holidays to you and your staff as well!
TeleDirect's service was great!
Bill,
We are happy to hear our RSVP Service, Seminar Edge has been great for you. We look forward to assisting you with your future seminar meetings.
TeleDirect helps PBS Station exceed their pledge goal!
Thank you for all of your hard work over the past couple of weeks. I know it's your job, but I can honestly say that we have had so few complaints and so few calls to follow up on that were unrelated to a pledge. By doing your job so well, you helped us to do ours better. So thank you. Our goal this December was $93,000 and we raised $95,000. To say we could not have done it without you and your team is an understatement. Thank you, Thank you, Thank you! Everyone here at KVPT wishes all of you at Teledirect a very happy holiday season.
Gail,
We are pleased you see the value of Work the Lead, our on demand call center software. Our TeleDirect staff is delighted to help you exceed your pledge goal, and we look forward to helping you surpass your upcoming goal during your next pledge drive.
TeleDirect wishes you a happy holiday season as well.
Texas PBS Station is happy with TeleDirect's call center service!
I have been very happy with TeleDirect. Carrie has been very helpful and has reassured me that those changes/additions that I've suggested would be considered. I look forward to continued happiness with this company.
Sarah,
Our TeleDirect team is pleased you are happy with the call center service we provide through our on demand Work The Lead. We appreciate your suggestions and look forward to helping you on your next pledge drive. Our goal is to provide service beyond your expectations.
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42 reviews already posted on this site!
Our average number of stars received was 4.7.
