Michael Brown is a consummate service person, and I appreciate his counsel and responsiveness to help my solve my questions.

Michael is a gem. Don't ever lose him.

Sarah & Tavio are fantastic to work with!  They are so very accessible and responsive you feel as though they are dedicated soley to your business.  Many times we didn't provide much lead time yet Sarah still implements our project on short turn around.  The service doesn't end there,  Tavio provides pro-active follow-up on a daily basis and continual process improvement to maximize the level of service to us.

"TeleDirect Call Centers has been a value added service for my business. I can not image how I would function as effectively as I do without TeleDirects services helping me with my business."

Jim Toddy
Toddy & Associates, Inc

I've been using TeleDirect for about a year after having the misfortune of working with two of their 'competitors'.  The difference has been like night and day.  Responsive, professional, seamless are words I'd use to describe TeleDirect's service. I've had more than one comment from clients who ask who I have answering the phone, and I proudly tell them TeleDirect. 

When I call customer service, I get a fast response to my questions and often a personalized email from the support team asking if my question was answered properly. 

Yes, customer service is alive an well at TeleDirect!

Terry M. Leake
Innovative Window Ware
I Dress Naked Windows!